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Women's Leadership Webinar Series - FAQs
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What is the refund policy?Is there a toll-free phone number for the conference call? Can I attend webinars from outside the United States? Can I get the PowerPoint slides used in the webinar? How can I ask questions during a webinar? Can I pay with an invoice, check, or purchase order? Contact us for all other questions
What is the refund policy?
Please choose carefully as webinar registrations are non-refundable. You may transfer your registration to another person. To transfer a registration, give them your log-in information and email us their contact information.
If you encounter technical difficulties that prevent you from joining the webinars, please contact us for a refund. What are the webinar system requirements?
We use the GoToWebinar system. To participate, you will need:
Macintosh(R)-based
attendees: Mac OS(R) X 10.4 (Tiger(R)) or newer Long-distance phone to listen via teleconference or computer audio speakers to listen to streaming audio. (Telephone Can I test the webinar system before the series begins?
If you have not used GoToWebinar before, we highly recommend trying a system test to ensure you can log in, view the presentation, and listen to audio. Please call GoToWebinar support at (800) 263-6317 or +1 (805) 617-7000 and ask to test a webinar as a participant. We cannot guarantee the webinar will work with your system. If you require technical assistance joining a webinar, please call GoToWebinar support, (800) 263-6317 or +1 (805) 617- 7000. If you encounter technical difficulties that prevent you from joining the webinars, check the pre-webinar reminder emails for a link to download the PowerPoint presentation and manually view the slides, while calling into the teleconference.
Is
there a toll-free phone number for the conference call?
To keep the cost of webinar programs low, we will not be
providing a toll-free conference call number. You may elect to listen
via streaming audio from your computer speakers to avoid long-distance
call costs. We recommend running a
webinar system test to test your speakers and determine which audio
mode works best for you. Can I attend webinars from outside the United States? Yes. To join the conference call, local toll numbers are provided for the following countries:
Will the webinars be recorded? We make every effort to record the webinars, but can't promise it. However, if the recording does not work, we will provide a recording on a similar topic.
When
a
recording becomes available, you will receive an auto responder email
with instructions to download the recording (Windows Media file format),
24 hours after the webinar.
You
must sign in and pre-register with GoToWebinar prior to the live webinar
event in order to receive the
recording afterwards. Can I get a copy of the PowerPoint presentation used in the webinar? You must sign in and pre-register in the GoToWebinar system prior to the live webinar event in order to receive the PowerPoint presentation. After pre-registering, you will receive a reminder email 1 week, 1 day and 1 hour prior to the live webinar. These email reminders will include a link to download the PowerPoint presentation. How can I ask questions during a webinar?
Our webinars are popular and attract many hundreds of attendees. To provide the highest quality audio, you will join in "listen-only" mode, and your line will be muted. Only the webinar facilitator can un-mute your line.
We encourage you to submit questions to the speakers. Here's how:
We can't promise to answer every question, but we will do our best!
When you purchase a
log-in for the webinars, we encourage you to gather colleagues to watch
with you in an office or conference room. If you can, plan to stay for
30 minutes immediately after the webinar for a discussion group, and we
will provide discussion questions for you on-screen after the 1-hour
webinar program ends.
(Note, the log-in information you receive will be good for one site
location, so any additional sites within your organization who wanted to
join would have to get their own separate log-in.)
How does the corporate package work?
Companies can purchase a package of log-ins for use company-wide. We work with a representative from your company to run a technical test to ensure the GoToWebinar system works within your organization. We provide a document describing log-in information to your representative, for distribution to employees. You will be responsible for inviting participants and tracking participation numbers. Employees are asked to log-in using their company email address, for tracking purposes.
You may choose to have your company recognized as a corporate partner, with your logo included on our web site and in the webinars.
Can I pay with an invoice, check or purchase order?
We accept payment by invoice, check and purchase order for corporate packages. Email us to begin the process.
Contact us for all other questions
Contact Women's Leadership Coaching Inc. at (319) 365-3200 or by email.
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